Account Text Notifications
New Text Alerts are Here!
CVEC understands that life gets busy sometimes. We’ve heard your requests and added more account alerts and reminders to help keep you on track and up-to-date on your account activity. Here are a few alerts and reminders available for standard, or non-Prepaid Program, accounts:
- Due Date Reminder – Select to be reminded 0–10 days before your account due date.
- Past Due Date Alert – Still forget to make your payment? Receive the Past Due Date Alert for a second reminder.
- Returned Check Alert – CVEC will alert you if your check for payment was returned.
- Payment Confirmation – Receive a confirmation when your payment has been posted.
- Energy Usage Alert – Monitor your usage with a daily usage alert.
Sign up TODAY to receive one or all of these account reminders and alerts. You can choose to receive each by text or email or both. To sign up, log into your account portal by visiting http://pay.esse-pro.com/onlineportal/. If you elect to receive your alerts and reminders by text, you will still need to opt-in by phone for activation.
If you are unable to access the portal to manage your alerts and reminders, please call the Member Services team at 800-367-2832. Rest easy that you will never forget a due date again!